In order to match the high level of a leader as much as possible, PA must have certain skills, qualities and abilities, a type of character and, perhaps most importantly, a special kind of personality. So what should a “man-band”, this “universal soldier” and “multifunctional gadget” be able to do?
Professional skills:
records management;
time management;
organization of work events;
work as a deputy (functions of a second person);
financial literacy;
administration of the secretariat;
maintaining business contacts;
travel support;
work as a translator;
management of the manager’s personal affairs (personal support)
Let’s consider them in more detail.
Records management:
work with documents is a competent compilation of business letters, papers, statements, contracts, orders, various reports, from all points of view;
if necessary, editing letters and papers drawn up by the chief, drawing up orders, preparing presentations and draft documents;
working with mail: sorting the boss’s mail according to the degree of importance and urgency, knowing where to forward letters, who to answer what, from whom to gracefully ask and from whom to strictly demand.
Time management:
scheduling and scheduling, prioritizing tasks, tracking the schedule;
fixing tasks and reminding the manager about them, informing about deadlines, meetings, trips and other business events;
optimal organization of the manager’s working day;
planning your own working time.
Organization of work events:
preparation of meetings, negotiations, meetings, presentations requiring the participation of the head;
keeping minutes, sending notifications and invitation letters to event participants, providing information on the results of meetings;
organization of business trips.
