Hysterics
Signs: excessive arousal and many movements; language is emotionally rich and fast; screams and sobs
How to help:
– Get rid of the audience and create a calm atmosphere. You need to be alone with the victim if it is safe for you.
Take an unexpected action that can be very surprising (for example, clap your hands loudly).
– Speak to the victim in short phrases, confident tone.
– After hysteria comes fatigue and loss of strength. Put the victim to sleep.
Panic attack
How to help:
– Ask the person to sit down, lower their head and rest their feet on the floor.
– Ask to focus on breathing and breathe slowly.
– Turn your attention. Ask the person to tell you what they see and hear.
Nervous tremor
Symptoms: An uncontrollable nervous tremor occurs after an emergency (a person cannot stop this reaction voluntarily)
How to help:
– Take the victim by the shoulders and shake vigorously for 10-15 seconds.
– Talk to him, otherwise he may perceive your actions as an attack.
You can not: hug the victim or hold him close; cover with something warm; calm down and talk to master yourself.
Nervous breakdown
Signs: a sharp decrease and lack of voluntary movements and speech; lack of reactions to external stimuli (noise, light); freezing in a certain position, a state of complete immobility.
How to help:
– Approach the person and slowly take his hand, invite him to go with you. Use the phrases: “You can’t stay here”, “You need help” and so on.
– Bend the victim’s fingers on both hands and press them to the base of the palm.
– A person, being in a stupor, can hear and see. Therefore, say to her ear quietly, slowly and clearly what can cause strong emotions.
Aggression
How to help:
– Limit the number of people around (if possible).
– Give the person the opportunity to release emotions.
– Give work associated with high physical activity.
– Demonstrate kindness.
– Try to defuse the situation with funny comments or actions.
Cry
How to help:
– Do not leave the victim alone.
– Establish physical contact with him (take his hand, pat his head). Make yourself felt that you are there.
– Use active listening techniques: periodically say “yes”, nod your head, talk about your feelings and the feelings of the victim.
– Do not try to calm the victim. Give him a chance to cry and speak out.
